At The Beauty Lounge, we value your time and strive to provide every client with a personalized, luxury experience. To ensure we can accommodate all clients, we kindly ask that you review our rescheduling and cancellation guidelines:

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APPOINTMENTS
All appointments are confirmed at the time of booking.
A valid phone number and email are required to secure your reservation.

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RESCHEDULING
We request at least 24 hours’ notice if you need to reschedule your appointment.
Rescheduled appointments are subject to availability.
Frequent rescheduling may require a non-refundable deposit for future bookings.

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CANCELLATIONS
Appointments cancelled less than 24 hours in advance will be subject to a 50% service fee.
No-shows will be charged 100% of the scheduled service.
Cancellations can be made via phone, email, or online booking system.

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LATE ARRIVALS
Arriving more than 15 minutes late may result in a shortened appointment or rescheduling, depending on availability. Full service fees may apply if the appointment cannot be completed.

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SPECIAL CONSIDERATIONS
Gift cards and pre-paid packages are non-refundable and must be redeemed within 12 months of purchase.
We understand emergencies happen — please communicate with us as soon as possible, and we will do our best to accommodate you.

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POLICY AGREEMENT
By booking with The Beauty Lounge, you agree to abide by this rescheduling and cancellation policy. This ensures a seamless experience for all clients and allows us to continue providing exceptional, personalized service.